5 Insider Tricks To Maximize The Value Of Your iPhone Trade In

by Bruce Friedman on November 25, 2014

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iPhone Einstein Has Partnered with Technollo To Help You Responsibly Sell Your Used iPhone (and Other Smartphones) This Holiday Season.

2014 has seen a big jump in consumer attitudes around selling their existing phone to partially, and in some cases totally, cover the cost of an upgrade. But maximizing the value of your trade-in phone can be tricky so iPhone Einstein has partnered up with Technollo.com to help with some insider tips on how to be safe and get the most value from your once loved smartphone this holiday season.

Buy The Right Phone.  When purchasing a cell phone you should consider what it might be worth when you sell it. A recent survey conducted by Technollo of over 300 models shows that what you buy, and what carrier you buy it from, has a big impact on how much it will be worth when you sell it.

Resource Guide: 5 Phones That Will Retain Value in 2015 (And The Carrier to Buy Them From)

iCloud Unlock Your iPhone. Probably the biggest impact to value is selling an iCloud locked versus unlocked phone. Since iOS 7 Apple has made resetting phones by third parties expensive. iCloud unlocking your phone is easy, only takes a few minutes and can increase the value of your iPhone by more than $100. If you don’t know if your item is locked or not you can check it through the Apple website.

You can unlock your iPhone or any other IOS device by:

  • Signing into your iCloud account 
  • Click “All Devices” to open a list of devices linked to your account, then select the device to be removed. It should show a gray dot or the word “Offline” next to the device name.
  • Click “Remove from Account” to remove the device from your account.

Do A Hard Reset & Erase.  According to Technollo President Armando Filoteo, up to 60% of phones arrive with personal data still intact.

“We take careful steps to remove the data on the items that come to us, but other vendors may not be so cautious.” Says Filoteo. “When you hand your precious iPhone to a clerk at Best Buy or at a carrier store, do you really know where it is going?”

Take a few minutes to back up your iPhone to iCloud or iTunes and then hit the reset. You can find the reset in your iOS device under “Settings->General->Reset-> Erase All Content and Settings.”

Send Multiple Phones. One of the easiest and least know insider tips to bump up the value of your iPhone is to sell more than one at a time. Processors like Technollo incur a cost for every package that comes in. Most return kits will accommodate multiple phones, so when you send more than one phone at a time ask for a better deal. You will be pleasantly surprised how accommodating they can be for this simple change.

Get a Promo Code. During the Christmas season iPhone buyback programs are competing for your business. Most processors are running promotions and all you have to do is ask. The awesome folks at Technollo have sent us a promo code for those of you considering selling your iPhone or other smartphone this season. At checkout enter EMC2 for your bonus!

Have a great holiday and be safe out there!

Resource Guide: 5 Phones That Will Retain Value in 2015 (And The Carrier to Buy Them From)

 

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T-Mobile Settles Cramming Charges From FTC/FCC for $90 Million

by Humberto Saabedra on December 21, 2014

T-Mobile logoT-Mobile has agreed to pay the FTC and FCC a total of $90 million to settle charges that the company was allowing third-party premium messaging services to charge customers for unwanted services and being complicit in the activity during the process by collecting up to 40% of the revenue collected from the services as recently as 2012 while ignoring the majority of customer complaints regarding the charges.

Following an investigation confirmed in July, both regulators found T-Mobile guilty of the charges by “engaging in an unjust and unreasonable practice of billing consumers for products or services they had not authorized; and failing to provide a brief, clear, non-misleading, plain language description of the third-party charges on the telephone bills sent to consumers” according to a statement made by the FCC.

$67.5 million of the fine will be set aside to repay customers who have claimed they were overcharged and T-Mobile will also pay $18 million to all fifty U.S. states and the District of Columbia, in addition to $4.5 million to the U.S. Treasury.

As part of the consent decree, T-Mobile is also prohibited from charging customers for third-party Premium SMS products and services. It also requires T-Mobile to create a system where customers can verify third-party service charges before they appear on monthly billing statements. T-Mobile will also have to block third-party charges at no additional charge and make it easier for customers to identify possible fraudulent charges, as well as provide additional training for customer service staff to properly resolve customer complaints regarding unauthorized charges.

Late last year, the carrier announced along with two others that it tried to regulate premium SMS services, but claimed that its partners were breaking the rules and ended support for premium SMS as a result, while initially agreeing to refund some customers. T-Mobile even stated that it reminded those customers affected to check their eligibility for those refunds at the above link.

The initial FTC/FCC complaint further suggested that T-Mobile often hid third-party charges in difficult-to-understand monthly bills and the regulator also believed that T-Mobile didn’t provide customers with full refunds, flat-out refused to refund some customers, and in some cases told customers to recoup the charges directly from the fraudulent services without providing contact details, which ultimately led to this settlement.

FCC Chairman Tom Wheeler issued the following statement on the settlement:

“Cramming is a significant problem, for too long, millions of consumers have been scammed — billed for bogus charges on their phone bills for services they didn’t request. This is unacceptable. Today’s settlement is a win for consumers who have been victimized by cramming. It means compensation for T-Mobile customers who were fraudulently billed for third-party services that they did not want or authorize. And it goes one step further. Today’s action will also help protect all of T-Mobile’s customers from bogus third-party charges in the future.”

Originally Posted By PhoneNews.com

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Facebook For Felons

by Joseph Bernstein December 19, 2014 Read the full article →